“Whenever you see the opportunity to create a WOW! moment, act on it”
— Shep Hyken
Agency 212 collaborates with your management team through our innovative training academies to provide your workforce with state of the art service skills.
Suitable for
Waiters/Waitress
Bar tenders
Baristas
Porters
Reception
F&B Managers
Supervisors
Housemaids
Pool Attendants
SPA Facilities
What we offer
- Induction Training Academy
- Seminars – Customer Experience/Active Selling
- On-the-Job Training & Coaching
- Call Center Training
- Team Leaders' Coaching
- Customer Satisfaction Measurement Tools
- Performance Evaluations